Our Commitment to Safety

We maintain the highest standards of safeguarding and professional ethics. Our home is staffed 24/7 by trained professionals and our practice is trauma-informed and person-centred. We protect privacy, dignity and rights while promoting independence, education and wellbeing.

Key Policies

Safeguarding & Child Protection

We are committed to keeping every young person safe—physically, emotionally and online.

  • Designated Safeguarding Lead (DSL): Registered Service Manager (Toni). A deputy is available when the DSL is off-duty.
  • Training: All staff complete safeguarding/child protection on induction and refresh regularly (including trauma-informed practice such as PBS & PACE).
  • How we keep young people safe: risk assessments, clear routines, 24/7 staffing, external CCTV and a monitored alarm, safer recruitment/DBS, weekly house meetings and clear incident procedures.
  • If you have a concern: raise it with any staff member or the DSL immediately. We record, respond and escalate without delay in line with local authority procedures.
  • Emergency: if someone is at immediate risk, contact emergency services.

For safeguarding reasons, we do not publish the home’s full address online. Verified referrers receive details securely.

Modern Slavery Statement
  • Zero tolerance: within our organisation and supply chain.
  • Due diligence: supplier vetting, right-to-work checks and ongoing compliance monitoring.
  • Staff awareness: training on recognising and reporting indicators of exploitation.
  • Reporting: concerns are investigated promptly and escalated to the appropriate authorities where required.
Equality, Diversity & Inclusion
  • Non-discrimination: we do not tolerate discrimination or harassment on any grounds.
  • Inclusion in practice: person-centred support, reasonable adjustments and culturally sensitive care.
  • Faith & identity: we support religious and cultural observance and a young person’s right to self-identify.
  • Voice of the young person: weekly house meetings and key-worker sessions ensure choice and participation.
Data Privacy & GDPR
  • What we collect: only the information necessary to deliver safe, effective care and to manage recruitment.
  • How it’s used: for placement support, safeguarding, quality assurance and lawful business operations—always with a clear legal basis.
  • Security & retention: secure systems, controlled access and defined retention periods; data is deleted or anonymised when no longer required.
  • Your rights: access, rectification, erasure, restriction, objection and portability (where applicable).
  • Contact about privacy: info@nurtureuhealthcare.com